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Documenting Verbal Conversations with Clients Is Crucial

You probably keep documentation for most activities related to running your business, but do you document all important communications you have with clients? What about those conversations you have by phone or in person? If not, you may be putting yourself at risk. If you make policy adjustments or deal with any sort of client [...]

New OSHA Regulations and Recordkeeping Rules

Beginning January 1, 2015, establishments located within Federal OSHA jurisdiction must comply with new, expanded recordkeeping requirements. Establishments located in states operating their own safety and health programs should contact the appropriate state authority to determine the start date for the new requirements. Under the new reporting requirements, employers must report the following to OSHA: [...]

Industry Survey Puts the Spotlight on Hotel Security Risks

An insurance industry survey on hotel security by Advisen, a firm providing insight into underwriting, marketing and purchasing commercial insurance, highlights several important findings. The survey respondents included Chief Risk Managers/Head of Risk Management Departments (63%), the head of Hotel Security/Loss Prevention (25%), member of Risk Management Department (6%) and Environmental Health and Safety staff [...]