Category Archive for Hotels

Cyber Security Issue at Windham Hotels in Court Over FTC’s Authority

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on May 15, 2013

In July 2012, in our blog we discussed Windham Hotel Group’s cyber security breaches that took place from 2008-2010 and affected more than 500,000 customers, and the resulting lawsuit brought against the hotel giant by the Federal Trade Commission (FTC). The FTC…

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New Surveys Show Commercial Lines Insurance Rates Continue to Rise

Towers Watson, a global professional services company, recently released its latest Commercial Lines Insurance Pricing Survey (CLIPS), indicating that insurance prices rose by almost 7% in aggregate during the fourth quarter of 2012. This marks the eighth consecutive quarter of price increases and the…

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Demand for Excess Flood Insurance Rising

We’ve been talking a lot about Sandy and the residual effects of the hurricane that hit the Northeast last October. And in the coming months we’ll continue to do so as different issues continue to arise, putting insurance in the spotlight as businesses…

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As Hotels Increase Investment in Renovations for 2013, Focus on Proper Project Management Is Key

After years of delaying capital expenditures, hotel companies are now taking the opportunity to renovate their properties. In fact in 2012, we saw more hotels renovating lobbies, restaurants, bars and fitness centers, and this trend will continue into 2013. Also, with the volume…

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Network Security and Privacy Issues for Hospitality Industry

Travel and hospitality is the world’s largest industry, with the World Travel and Tourism Council predicting revenues in excess of $15 trillion by 2017. Over 50% of all travel reservations are now made online, including hotel reservations, with data collected and stored that may…

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After the Storm: Worker Safety Paramount During Clean-Up

The total cost of Superstorm Sandy’s damage on the East Coast are still unknown, with estimates of in excess of $50 billion in economic losses, and between $20-$25 billion in insured losses, according disaster-modeling company Risk Management Solutions. The human suffering and devastation, of…

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Hotel Risk Management: Don’t Let the Bed Bugs Bite

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on October 30, 2012

Over the last couple of years, there has been a lot of discussion about the infestation of bed bugs – in homes, apartments and hotels. New York City hotels received a lot of bad press in the last year or so over

Study: Employers in Hospitality Industry Expect to See Their Costs Rise with HealthCare Reform

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on August 13, 2012

A recent study conducted by Mercer L.L.C., a global leader for HR and related financial advice, products and services, indicates that employers in the hospitality industry (in addition to the retail sector) believe they will face the greatest cost increases when provisions of the…

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Employment Practices: Sexual Harassment Top HR Issue for Hospitality Industry

As we discussed in one of our earlier blog posts, employee liability lawsuits have risen over the last few years, including in the hospitality industry. Part of this can be attributed to a faltering economy that fuels a litigation environment; the other contributing…

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FTC Files Complaint Against Wyndham Hotel Group over Security Measures after Data Breaches

Wyndham Hotel Group over the last two years has had three digital breaches that affected more than half a million customers. Now it’s been hit with a lawsuit from the Federal Trade Commission (FTC) for allegedly misrepresenting the security measures in place that…

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